Most hospitals and other health services firms are switching to electronic record keeping. Storing medical records electronically provides many advantages and there are many electronic medical records companies out there providing good software solutions for facilitating the same. But, when buying such software applications from electronic medical records companies, you need to keep a few things in mind.
Assess your Requirements before Making the Purchase
Many electronic medical records companies design the software with user limits and other restrictions on different features depending on the version you will be buying. So, in order to buy the correct product, you have to first evaluate your needs and requirements.
Calculate exactly how many employees will be using the software applications. If you have, say, around 150 employees, purchase a software application that allows user registration of 200 or 300 employees. This will provide room for future expansion.
A better idea would be to use an application that comes with no restrictions on the number of users. This way, you no longer have to worry about upgrading the application as your workforce expands.
Pay close attention to the database requirements as well. Some applications come with restrictions to the number of patient files you can add to the database. So check that beforehand.
Another criterion is the product service. You will need help in setting up the application and tech support throughout the period of its use. You are likely to run into many problems along the way, and for this, quality tech support is an essential requirement. So, do inquire whether the tech support services are included in the product price. If not, you might have to look for such tech support services elsewhere, which will add to the cost of the software use.
In addition, your employees might need some help in getting along with the software in the beginning. Some tutorial videos, user manuals, training, etc. are called for here. If the software provider does not offer these services, you have to make the necessary arrangements yourself. Without some basic training in using the software, it is not advisable to start using the software, as this would result in so many errors in the stored patient records.
As with any other software product, technical glitches and bugs cannot be completely avoided. However, you can reduce such occurrences by purchasing quality software from reputed electronic medical records companies. Most of them offer trial versions, which you can use to get a sense of the features and options before making the final purchase.